CONTACT US
by Telephone
519-688-3434. Answering service is on and please do not hesitate to leave a message. We will respond at our earliest convenience.
Please note that the office is open on Tuesdays and Thursdays from 9 am to 12:30 pm, and Wednesdays from 9am until 3pm
by Email
For faster response to your inquiries send an email. Email is frequently checked.
by Mail
PO Box 144
Tillsonburg, ON
N4G 4H3
Location:
131B Rolph St, Tillsonburg,
ON N4G 3Y8, Canada
Hours:
Tuesday: 9am - 12 noon
Wednesday: 9am - 3pm
Thursday: 9 am - 12 noon
Friday - Monday: Closed
We are committed to treating every client with dignity, respect, and fairness. If you have feedback or a concern about your experience with the Helping Hand Food Bank, we want to hear from you. Your feedback helps us improve our services and better support our community. Please review our Complaints Policy for information on how to submit a concern. If you feel your complaint has not been resolved to your satisfaction, you may also contact the Food Banks Canada Customer Experience Hotline. They provide an independent process for handling client concerns, feedback, and complaints. You can reach them by calling 1-877-280-0329 or by emailing complaints@foodbankscanada.ca. https://docs.google.com/document/d/1pMc3HCztQ7kvaKIG2YrJG0BMrILFZgIjFInorrjFbgM/edit?usp=drive_link