No referrals are necessary
The appointments are scheduled for Wednesday afternoon at approximately 15 minute intervals. Following the appointment interview, the client will be provided with 3 days worth of groceries.
How to get help
1. New Client?
New clients are provided with information about how our food bank system works, including how to place a simple call each month to receive help in future along with an appointment card for their next appointment. The intake worker will answer any questions first time clients may have about the Helping Hand Food Bank. Information may be given about other agencies available for clients to access.
One week’s worth of groceries will be provided.
Call 519-688-3434 Tuesdays 9am to 11 am to schedule an appointment. Appointments cannot be booked via email or social media platforms. We are closed evenings, weekends and holidays.
New Clients Need to Bring:
ID for every household member
NOTE: Paper or electronic copies are acceptable verification for all listed above. The Helping Hand Food Bank does not make photocopies of client information.
2. Past/Current Client?
Call 519-688-3434 on Tuesday mornings 9:00 am to 11 am to schedule an appointment.
Appointments cannot be booked via email or social media platforms. We are closed evenings, weekends and holidays.
3. Have a scheduled appointment with us and you cannot make it?
Please call to make another appointment time or other arrangements to receive service.
What is in a Grocery Service?
Food is provided to accommodate varying family sizes. Depending on availability, the food bank will provide fresh milk, eggs, fruits and vegetables. Also available: canned soup, canned vegetables, pasta, pasta sauce, canned pasta, peanut butter, tuna, cereal, crackers, beans, rice, stew and diced tomatoes. Other produce, bread and desserts may be available for clients depending on donations collected. Occasionally, meat products are provided (donated from local businesses and organizations). Baby supplies such as diapers, pull ups, baby wipes, food, Pablum and formula may be available. Often pet food is available. Families in need of pet food are requested to inquire at the time of their scheduled appointment date.